Shipping policy

Below is our shipping policy to help you understand how and when your order will be delivered.

Processing Times:

All orders are processed within 1–3 business days (excluding weekends and public holidays). A confirmation email will be sent once your order has been shipped.

Please note: During peak periods such as sales or holidays, processing times may be slightly longer.

Shipping Rates & Delivery Estimates:

Domestic Shipping (Australia)

• Standard Shipping: Free for orders over $100 — Estimated delivery in 3–7 business days

• Other Shipping: $10.00 — Estimated delivery in 3-7 business days

Order Tracking:

Once your order has been shipped, a tracking number will be emailed to you. You can use this number to monitor the status of your delivery.

Shipping Delays

While we do our best to ensure timely delivery, delays may occur due to postal service issues, weather, or other unforeseen circumstances. If your order is delayed, please contact us at info@renzos.com.au and we’ll do our best to assist you.

Contact Us

If you have any questions regarding your order or our shipping policy, please reach out to us at info@renzos.com.au